You often get cold calls from SCAMMERS pretending to be from Amazon or Microsoft or another big brand indicating you’ve purchased something and you need to press 1 to connect to an agent if you want to query it. AKA, a robo SCAM call.
I haven’t had it come via an email in a very very long time.
Dear Customer,
Your trial version of McAfee internet security will expire today, and the
professional version will be auto activated on the same date. Your registered
card will be charged usd 280 automatically towards the activation of the
professional version as requested during installation.
In order to cancel the activation kindly call +61 0280747756
before today’s EOD to cancel/modify your subscription or your card will be
charged.
Thank you for choosing McAfee service from us.
Warm Regards,
Mcafee Internet Security Team
So instead of pressing 1 on the robocall, I need to call this number.
+61 0280747756 or +61 2 8074 7756 or 0280747756 or 02 8074 7756 or however you want to write it.
On calling the number we get connected to an overseas call centre where they generically answer:
“Thankyou for calling customer support, you’re speaking with <a name>, how can I help you”
Note they don’t answer with a company name as they want you to tell them which SCAM you’re calling about. It could be Mcaffee, it could be Norton, it could be Amazon or Apple.
They will just flick to the correct script.
The outcome is still the same. They ask to start a remote session with the current remote support SCAM flavour product AnyDesk.
Bleeping Computer has a great writeup of this exact SCAM, only triggered by a site using browser notifications to trigger the user action.